Return & Exchange Policy
Return & Exchange Policy
🚫 No Returns
All sales are final. We do not accept returns.
🔄 Exchanges
We allow exchanges under the following conditions:
- • Items must be exchanged for products of equal or greater value.
- • Exchange requests must be approved in advance.
⚠️ Damaged or Incorrect Items
If you receive a damaged or incorrect item, you must notify us within 24 hours of delivery.
To submit a claim, please provide:
- Clear photos of the damaged hat
- Photos of the original shipping box
- Detailed images showing all areas of damage
Once we review your claim, we will determine if you qualify for:
- A replacement item, or
- Store credit
📍 Important:
- Claims submitted after 24 hours may not be accepted.
- Incorrect items must also be reported within 24 hours of delivery.